Terms of service

Terms of Service

These Terms of Service govern your use of our website and services. By accessing or purchasing from DECCOLLECTIVE, you agree to be bound by these Terms.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change pricing at any time without prior notice.

We make every effort to display products accurately; however, colours and appearance may vary depending on your device.

3. Pricing & Payments

All prices are listed in GBP (£) unless stated otherwise and include applicable taxes where required.

We reserve the right to update pricing or correct errors at any time.

Payment must be received in full before orders are processed and dispatched.

4. Orders

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order. We reserve the right to cancel or refuse orders where necessary, including suspected fraud or unauthorised activity.

5. Shipping & Delivery

Delivery times are estimates only and may vary due to external factors. DECCOLLECTIVE is not responsible for delays caused by couriers or customs.

Risk of loss passes to the customer once the order has been dispatched.

6. Returns & Store Credit

Please refer to our Return & Refund Policy for full details.

We do not offer refunds back to original payment methods. Approved returns are issued as store credit and processed within 7–14 working days after the item has been received and inspected.

7. Intellectual Property

All content on this website, including logos, images, designs, graphics, and text, is the property of DECCOLLECTIVE and may not be copied, reproduced, or used without written permission.

8. Prohibited Uses

You may not use our site:

  • For unlawful purposes

  • To violate any laws or regulations

  • To transmit malicious code or harmful software

  • To infringe on intellectual property rights

9. Limitation of Liability

DECCOLLECTIVE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the website after updates constitutes acceptance of those changes.

11. Contact Information

For any questions regarding these Terms, please contact us at:

Info@deccollective.com